At MWEB – Ai Web Service India, we sell premium digital products including AI tools, eBooks, templates, planners, plugins, and themes.
📌 Digital Product Policy
All our products are digital downloads. Once a purchase is completed and the product is delivered, it cannot be returned.
Therefore:
- ❌ No refunds will be issued after successful download or access.
- ❌ We do not offer refunds for change of mind.
- ❌ We do not offer refunds for incorrect purchases made by the customer.
✅ Refund Eligibility (Duplicate Transactions Only)
Refunds are only applicable in the case of multiple duplicate transactions for the same product.
If you have been charged more than once for the same purchase:
- Contact us within 7 working days of the transaction.
- Provide valid transaction proof (payment receipt, transaction ID, date, and amount).
- Our team will verify the payment details.
- If verified as a duplicate charge, the extra amount will be refunded to the original payment method.
📩 Contact for Refund Requests
📧 Email: hello@aiwebsoft.in
📧 Alternate Email: info.aiwebsoft@gmail.com
📱 WhatsApp Support: +91-8305022400
Please include:
- Full Name
- Order ID
- Transaction ID
- Screenshot of payment
⚠️ Important
MWEB reserves the right to decline refund requests that do not meet the above conditions.
By purchasing from our website, you agree to this Refund Policy.