Effective Date: [Insert Date]
This Cancellation Policy applies to all purchases made from MWEB, operated by Ai Web Service India.
1. Nature of Products
MWEB offers digital products only, including:
- AI Tools
- eBooks
- Templates
- Planners
- Plugins
- Themes
- Digital Bundles
All products are delivered digitally via download link, email, or online access. No physical products are shipped.
2. Order Cancellation
Due to the instant-access nature of digital products:
- ❌ Orders cannot be cancelled once the payment is successfully processed.
- ❌ Orders cannot be cancelled after the download link or product access has been provided.
Once a digital product is delivered or accessible, it is considered used and non-cancellable.
3. Before Payment Completion
If a payment transaction is incomplete or fails:
- The order will not be processed.
- No cancellation is required.
- You may place a new order if needed.
4. Duplicate Transactions
If you accidentally place multiple orders for the same product:
- Contact us within 7 working days.
- Provide proof of duplicate payment (Transaction ID, receipt, screenshot).
- After verification, eligible duplicate charges may be refunded as per our Refund Policy.
5. Technical Issues
If you face technical issues in downloading or accessing your purchased product:
- Contact our support team.
- We will assist you in resolving access or download problems.
- This does not qualify as order cancellation.
6. Company Rights
MWEB reserves the right to:
- Cancel any order suspected of fraud or unauthorised activity.
- Suspend access if Terms & Conditions are violated.
7. Contact for Cancellation Queries
📧 Email: hello@aiwebsoft.in
📧 Alternate Email: info.aiwebsoft@gmail.com
📱 WhatsApp Support: +91-8305022400
📞 Call: +91-957-5878-598
By purchasing from MWEB, you agree to this Cancellation Policy.